Customer Care Cycle
Your very first task for reaching out to a new prospect. Good luck!
Keep building your relationships to learn more about your customer and their pain points.
Woo! They placed an order. Check everything is in order and say thanks!
Has their order been delivered? Find out if they like the products.
Check back in, continue building relationships and place another order.
Your business connected
Penny Enterprise connects to your backoffice, and creates tasks unique to your business.
Maximum organization, minimum daily effort
“I open up my app on my phone. I know who to reach out to. I know who to follow up with. I can keep track of my VIP clients. Penny has been a game-changer”
– La Tisha Cotto, Master Life Coach and Motivational Speaker
Thank you! - Reconnect - Reachout
“I use the Penny app to reach out to every customer after they order with a thank you.
I love that I’m able to create customized content text messages. It makes follow-up very easy. I have added a link to have customers join my VIP Facebook group to each thank you I send. I love using Penny.”
– Penny User